Job Title: Assistant Services & Contracts Officer
1. Job Purpose
To manage and optimize indirect procurement, service contracts, and scrap revenue streams, ensuring cost efficiency, compliance, and operational continuity across the organization.
2. Experience & Education (& Technical Qualifications if applicable)
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Professional Experience
5-8 years Proven experience in procurement, contracts, and supply chain management
Experience in an industrial/manufacturing environment is preferred
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Education & Technical Qualifications*
Bachelor’s or Master’s degree in Business Administration or a related field
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3. Key Accountabilities & Performance Indicators
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Description
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Performance Indicators
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Indirect Procurement Management
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- Manage end-to-end procurement of services, annual maintenance contracts, and indirect materials in line with business requirements
- Develop and execute RFQs/RFPs, including technical and commercial evaluations
- Negotiate contracts to achieve cost savings and value optimization
- Ensure timely PR-to-PO cycle completion and efficient vendor onboarding
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Contract Management
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- Manage the full lifecycle of contracts, including transport, janitorial, canteen, horticulture, civil, engineering, and administrative services
- Draft, review, and finalize contracts, including SLAs and compliance requirements
- Monitor contractor performance against agreed KPIs
- Ensure compliance with safety, legal, and operational standards
- Manage contract renewals, amendments, and terminations in a timely manner
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Scrap & Revenue Management
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- Lead scrap sales strategy and execution across plant and project areas
- Identify and monetize obsolete, surplus, and scrap materials
- Conduct transparent bidding processes to maximize value realization
- Coordinate with stakeholders for material identification, segregation, and disposal
- Ensure compliance and proper documentation for all scrap transactions
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Stakeholder & Vendor Management
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- Coordinate with internal stakeholders to align procurement and contract activities
- Develop and maintain strong vendor relationships
- Ensure service delivery as per agreed SLAs
- Resolve commercial and operational issues with vendors/contractors efficiently
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Financial & Cost Control
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- Monitor budgets and ensure procurement within approved financial limits
- Identify and implement cost-saving opportunities
- Track spend and optimize cost structures
- Support internal and external audits with proper documentation
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Compliance & Risk Management
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- Ensure adherence to company policies, legal, and regulatory requirements
- Enforce HSE compliance across all contracts and contractor activities
- Identify potential risks in procurement and contracts
- Implement mitigation strategies to minimize operational and financial risks
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4. Knowledge, Skills & Abilities required
- Contract negotiation & commercial management
- End-to-end procurement & sourcing expertise
- Vendor & stakeholder relationship management
- Cost optimization & financial analysis
- Effective communication & problem-solving skills
