Officer HR

Key Responsibility

Description

Performance Indicators

Manpower Registration

Manage registration of workforce data in the system to ensure accurate employee records and compliance.

100% data accuracy, timely registration, zero duplication/errors

Manpower Provisioning (Requisition Closure)

Fulfill manpower requests from departments by ensuring timely hiring and deployment.

Requisitions closed within timeline, high fulfillment rate, stakeholder satisfaction

Manpower Synchronization (All Sites)

Align and maintain consistent manpower data across all project sites.

Accurate cross-site data, reduced discrepancies, timely monthly reconciliation

Police Verification & RFID Card Processing

Ensure completion of security clearance and issuance of RFID access cards.

100% verification compliance, timely RFID issuance, no access delays

Stakeholder Management (EPTL, HUBCO, GR/PR & CSR)

Coordinate with internal and external stakeholders for smooth manpower operations.

Effective communication, issue resolution within SLA, positive feedback

Coordination with CSR for Manpower Queries

Handle manpower-related queries in collaboration with CSR for timely resolution.

Quick query resolution, reduced escalations, proper documentation

KT Portal Upgradation & Technical Query Resolution

Support system enhancements and resolve technical issues in KT Portal.

Reduced system issues, timely resolution, successful upgrades

Dumper Drivers & Auxiliary Operators Recruitment

Manage end-to-end recruitment for operational workforce roles.

Timely hiring, quality recruitment, reduced attrition

Shutdown Manpower Facilitation (EPTL & HUBCO)

Ensure manpower availability and deployment during shutdown activities.

100% manpower availability, on-time deployment, smooth shutdown execution

Manpower Localization Balance (Block II)

Ensure optimal balance of local and non-local manpower in Block II as per defined targets.

Achievement of localization targets, compliance with workforce ratio standards