Assistant Operations Supervisor

On a shift basis to be accountable for a safe, on schedule and trouble free operation of Terminal facilities. On a shift basis, to implement and execute the operational activities of the terminal to achieve company objectives and to the satisfaction of the customer. The operational activities include the ship unloading, truck loading, storage & product transfer to the customer according to the SOP's, SMP's, SSP's and emphasizing on the SHE policy of the company to maintain the goodwill of the company with competitors.On a shift basis to supervise and organize shift personnel as a key member of the operations management team ensuring adequate safe cover and quality operation for each individual terminal activity.

1. Job Purpose         

1. Engage in PTW, perform LMRAs and operational audits as per execution schedule.
2. Participate in monthly drills and B-Levels.
3. Communicate with gate security team and customer’s representative for tanker arrivals and dispatches.
4. Ensure tanker dispatches and truck loading operations within defined TAT.
5. Ensure smooth operation for cargo ship handling including berthing, sailing, connection, disconnection & monitoring.
6. Carry out field audits and execution schedule.
7. Reponsible for export transfers to customer including EDC, VCM, Ethylene & RLNG.
8. Respond to any emergency pertaining to EVTL and EETL operations according to the assigned role.
9. Perform special assignments pertaining to field tasks.

2. Key Accountabilities & Performance Indicators

(Maximum 12/14 accountability statements in the form of verb/noun/result area). This section should answer the question “What are the main areas in which this job must get results in order to achieve its Purpose. Check for a link between the items listed and the KPIs of the organization)

3. Budget Responsibility

 (Financial items which this position is accountable for or has a strong impact on. The money amount should be on an annual basis, rounded to nearest thousand, ten thousand, etc. Accountability for revenue and expenditure should be included)

*Number may change based on the business requirements and growth agenda. Please describe any other financial or money amount items that will help to understand the impact of this job. 

NOTES: For subordinate positions, please don’t include money amounts which are for the whole department, or for the supervisor / manager position.  If this position in fact does not approve budgets, or budget expenditure, or if this position does not have direct sales / revenue targets, then the above items should be blank.

4. Frameworks, Boundaries and Decision-Making Authority:

(Define the nature of policy/procedure/instruction constraints and the nature of reporting relationships with line manager as well as any relevant sign-off authorities)

1. Own Decisions (Types of decisions the incumbent can make)

1. Daily routine functions
2. To assist OSE for declaration an area / equipment safe to carry out maintenance work.
3. Supervise and organize shift team for daily and specified operational activities also for non-operational activities at the terminal. (all fitter)
4. Must consult superior before deciding:
   1. Decide and arrange an alternative means in case of equipment/ operation failure.
   2. Any change in an existing procedure.

2. Types of decisions referred to higher authority or decisions which are controlled by policy

1. Must obtain approval of superior before taking action:
2. To change, bypass or removal of a procedure or equipment.
3. To provide the customer with an additional facility or service (variation to contract).
4. Leave allocation of personnel

3. The review of the work expected from this position

5. Execution Schedule /safety equipment check list/work permit/LOTO / DSCD Follow up.
6. Safe ship berthing
7. Ship shore connection MLA/HOSE
8. Continue monitoring safe ship mooring.
9. Ship monitoring sheet.
10. Area monitoring sheet
11. Equipment function test.
12. Diesel fire pump and fire monitor testing
13. Compliance Work permit.
14. Area verification before any critical job.

4. What position(s) gives any further specific (formal) advice or guidance to this position

1. Operations shift engineer/supervisor
2. Control Room Operator

5. Communication and Working Relationships

(Describe the purpose and nature of the main internal and external contacts, excluding line manager and direct reports, which are necessary to perform the job)

1. Main internal stakeholders:

1. Reports to the Boardman/ OSE.
2. Peers in filed for ongoing safe operation.
3. With maintenance personnel to cover breakdown, routine, and preventive maintenance activities.
4. With HSE for safety related aspects of the operation.
5. With HR for management policies and HR related matters.
6. With Security for security at terminal premises.

2. Main external stakeholders:

1. Customer’s haulers representative.
2. Port Authority representative (ORO, Mooring party i.e.)
3. Govt Agencies representatives (Pakistan Customs, FIA, Ministry of Health)
4. Ship  crew

6. Key Challenges

(Briefly describe the most difficult and complex aspects, the main challenges of the Job and/or other significant features not covered elsewhere.)

1. Maintaining safe operation standards.
2. To ensure PPE requirements are complied with.
3. Keep operational team updated on new improvement plans and procedures.
4. Comply with ISPS requirement
5. Housekeeping to keep the terminal clean.
6. To keep all equipment in good working order and ensure via maintenance department that equipment is repaired and or well-maintained on time.

7. Knowledge, Skills & Abilities, Experience [KSAE] required

(Describe the minimum level of Knowledge, Years of experience and Must-Have Leadership and Technical/Functional skills)

Skills / Abilities & Key Knowledge Areas

• Vopak Fundamental
• Permit to Work
• Defeat of Safety Critical Devices
• ERCMP Role
• Fire Fighting
• ISPS Awareness

8. Experience & Education (& Technical Qualifications if applicable) 

* also mention any license, registration, or certification specifically required to achieve the outputs expected from this job

9. Agreed by

Note: Please attach approved Org chart with subject position

Annexure A

Definitions

Skills are the capabilities or proficiencies developed through training or hands-on experience. Skills are the practical application of theoretical knowledge. Someone can take a course on investing in financial futures, and therefore has knowledge of it. But getting experience in trading these instruments adds skills.

Abilities are the innate traits or talents that a person brings to a task or situation. Many people can learn to negotiate competently by acquiring knowledge about it and practicing the skills it requires. A few are brilliant negotiators because they have the innate ability to persuade.

Knowledge focuses on the understanding of concepts. It is theoretical and not practical. An individual may understand a topic or tool or some textbook knowledge of it but have no experience applying it. For example, someone might have read hundreds of articles on health and nutrition, many of them in scientific journals, but that doesn't make that person qualified to dispense advice on nutrition.