AM/DM Digital Transformation

 AM/DM – Digital Transformation

Key Skills & Competencies

• Digital transformation, process improvement, and automation
• Business analysis, requirements gathering, and BRD development
• Data analytics, visualization, and dashboard development (e.g., Power BI or equivalent tools)
• Project coordination, governance, and progress tracking
• Stakeholder engagement and cross-functional collaboration
• Vendor coordination and technology implementation oversight
• Budget planning, monitoring, and asset management
• Change management, user training, and adoption enablement

 Key Responsibilities

• Identify opportunities for digital transformation, process optimization, and automation to enhance operational efficiency and decision-making across the organization.
• Engage with business units to understand operational needs, gather requirements, and translate them into structured business cases and BRDs for digital solutions.
• Coordinate and track digital transformation initiatives across their lifecycle, ensuring alignment with scope, timelines, and expected outcomes.
• Develop and maintain dashboards, analytics reports, and management presentations to provide leadership with visibility on project progress, risks, and performance metrics.
• Liaise with ICT teams, vendors, and internal stakeholders to ensure effective implementation, integration, and delivery of digital solutions.
• Support management in prioritizing digital initiatives by aligning proposed projects with organizational strategy and operational requirements.
• Manage departmental digital assets, systems, and software licenses, ensuring optimal utilization and compliance with organizational policies.

• Monitor and track the departmental budget related to digital initiatives, including project expenditures, licenses, and technology investments.
• Drive user adoption of digital platforms through training sessions, documentation, and continuous stakeholder engagement.
• Maintain proper documentation, governance frameworks, and performance monitoring for all digital transformation initiatives.

Qualification and Experience:

• Bachelor’s / Master’s degree in Information Systems, Computer Science, or a related discipline.
• 5 -7 years of relevant experience in digital transformation, business analysis, process improvement, project coordination, or technology-driven initiatives.
• Exposure to change management, user adoption initiatives, and training facilitation for digital platforms or systems.
• Experience in tracking project timelines, monitoring budgets, and supporting governance frameworks is preferred.
• Strong communication and interpersonal skills with the ability to work effectively with technical teams, business users, and external vendors.