DM Shift Operations

1. Job Purpose

Plans and executes all operational activities across the terminal on a daily/shift basis, involving multiple internal and external stakeholders, to ensure safe, on schedule and trouble free operation.

On a shift basis to be accountable for a safe, on schedule and trouble free operation of Terminal facilities. On a shift basis, to implement and execute the operational activities of the terminal to achieve company objectives and to the satisfaction of the customer. The operational activities include the ship unloading, truck loading, storage & product transfer to the customer according to the SOP's, SMP's, SSP's and emphasizing on the SHE policy of the company to maintain the goodwill of the company with competitors.On a shift basis to supervise and organize shift personnel as a key member of the operations management team ensuring adequate safe cover and quality operation for each individual terminal activity.

Note: The Operations Shift Engineer will carry out extra duties, in terms of additional projects and assignments, directly assigned by the Operations Manager/Day Engineer, in line with the Operational KPIs.

2. Key Accountabilities & Performance Indicators

(Maximum 12/14 accountability statements in the form of verb/noun/result area). This section should answer the question “What are the main areas in which this job must get results in order to achieve its Purpose. Check for a link between the items listed and the KPIs of the organization)

• Safe operation of terminal activities.
• IC-1 (Incident Controller) in case of an emergency.
• Shift Rota DA manager and leaves management plan owner
• To conduct the JMC independently in case of absence of Day engineer.
• EVTL inventory management owner and ensure the stewardship and KPI issuance
• Implementation of emergency plan.
• Supervision of operational staff.
•  Training coordinator and supervisor for the Operations staff.
• Plan major shutdown activities for EVTL with maintenance and customer
• Ensure healthy relations with customers and timely closure of complaints
• Ensure timely payment of the Ops related bill especially PQA electricity, water bill, etc.
• Ensure the compliance status of SECL, Execution Schedule and checklists etc
• Ensure updated and well furnish documentation for Ops procedures
• Aid during internal and external audits i.e. THA, ISO etc.
• Plan for optimization of plant efficiency thru active KPIs i.e. NJCO, TAT, Tank Turns, Night Navigation etc.
• Liaison with all departments.
• Assist Day Engineer in stake holder management and in successfully executing the terminal shutdowns
• Lead shifts during RLNG planned and unplanned shutdown and ensure the health of the RLNG plant

3. Budget Responsibility

 (Financial items which this position is accountable for or has a strong impact on. The money amount should be on an annual basis, rounded to nearest thousand, ten thousand, etc. Accountability for revenue and expenditure should be included)

*Number may change based on the business requirements and growth agenda. Please describe any other financial or money amount items that will help to understand the impact of this job. 

NOTES: For subordinate positions, please don’t include money amounts which are for the whole department, or for the supervisor / manager position.  If this position in fact does not approve budgets, or budget expenditure, or if this position does not have direct sales / revenue targets, then the above items should be blank.

4. Frameworks, Boundaries and Decision-Making Authority:

(Define the nature of policy/procedure/instruction constraints and the nature of reporting relationships with line manager as well as any relevant sign-off authorities)

1. Own Decisions (Types of decisions the incumbent can make)

1. To execute daily jobs in absence of TM, HO, SO etc
2. To declare an area / Equipment safe to carry out a maintenance work.
3. To decide an alternative in case of an equipment / operation failure.
4. To decide an emergency level and way to tackle it.
5. Manage and arrange team for daily and specified operational and non-operational activity.

2. Must consult superior before deciding

1. Recommending a promotion / appraisal.
2. Any change in existing procedure.
3. Filling appraisement forms.

3. Must obtain approval of superior before taking action

1. To bypass / removal of  an procedure or equipment
2. To give a customer an extra facility and any kind of dealing off the way.
3. For leave of employees.
4. For cash reimbursement of employees as per company rules.

4. What position(s) gives any further specific (formal) advice or guidance to this position

1. Day Engineer – Operations
2. Operations Manager
3. General Manager Terminal

5. Communication and Working Relationships

(Describe the purpose and nature of the main internal and external contacts, excluding line manager and direct reports, which are necessary to perform the job)

1. Main internal stakeholders:

1. With TM - Overall terminal relevant matters.
2. With HO - For operational and management matters.
3. With SO - For safety matters.
4. With ODP - For customer and stock control relevant features.
5. With HR - For Management policies, HR relevant matters.
6. With Operators - For operational and management matters.
7. With Security - For Terminal premises security and observation.
8. With Projects - Coordination for new installations, erection, startup, Hazop and Punch list etc.

2. Main external stakeholders:

1. With Clients and Hauliers - For product handling on behalf of customer in accordance with ODP and HO.
2. With Surveyors & Agents - For product handling, measurement and provide facilities on account of ODP.
3. With Contractors - On behalf of Maintenance, Admin. and project team.
4. With Visitors & Officials - Provide inside terminal information of activities on behalf of invite.

6. Key Challenges

(Briefly describe the most difficult and complex aspects, the main challenges of the Job and/or other significant features not covered elsewhere.)

1. To keep the mechanical equipments in good running condition.
2. To keep the instruments and electrical equipments in all maintained order.
3. To keep safety equipments in good working condition.
4. To keep the terminal clean.
5. Safe disposal of all chemicals / degradable and recycle materials.
6. Keep the operation 
7. Management of change.
8. Management SHE policies
9. Management of HR & Admin. Policies.

7. Knowledge, Skills & Abilities, Experience [KSAE] required

(Describe the minimum level of Knowledge, Years of experience and Must-Have Leadership and Technical/Functional skills)

Skills / Abilities & Key Knowledge Areas

8. Experience & Education (& Technical Qualifications if applicable) 

* also mention any license, registration, or certification specifically required to achieve the outputs expected from this job

Note: Please attach approved Org chart with subject position

Annexure A

Definitions

Skills are the capabilities or proficiencies developed through training or hands-on experience. Skills are the practical application of theoretical knowledge. Someone can take a course on investing in financial futures, and therefore has knowledge of it. But getting experience in trading these instruments adds skills.

Abilities are the innate traits or talents that a person brings to a task or situation. Many people can learn to negotiate competently by acquiring knowledge about it and practicing the skills it requires. A few are brilliant negotiators because they have the innate ability to persuade.

Knowledge focuses on the understanding of concepts. It is theoretical and not practical. An individual may understand a topic or tool or some textbook knowledge of it but have no experience applying it. For example, someone might have read hundreds of articles on health and nutrition, many of them in scientific journals, but that doesn't make that person qualified to dispense advice on nutrition.