DM Projects

1. Job Purpose

The Project Manager will plan, establish, and manage information technology (IT) projects and will serve as a liaison between the business and technical aspects of assigned projects. To be successful in this role you should deliver an extensively recorded, tested, intact, and operative product within delivery time frames and budget. Ideal candidates will be analytical and have a positive demeanor.

2. Key Accountabilities & Performance Indicators

(Maximum 12/14 accountability statements in the form of verb/noun/result area). This section should answer the question “What are the main areas in which this job must get results in order to achieve its Purpose. Check for a link between the items listed and the KPIs of the organization)

3. Budget Responsibility

(Financial items which this position is accountable for or has a strong impact on. The money amount should be on an annual basis, rounded to nearest thousand, ten thousand, etc. Accountability for revenue and expenditure should be included)

*Number may change based on the business requirements and growth agenda. Please describe any other financial or money amount items that will help to understand the impact of this job. 

NOTES: For subordinate positions, please don’t include money amounts which are for the whole department, or for the supervisor / manager position.  If this position in fact does not approve budgets, or budget expenditure, or if this position does not have direct sales / revenue targets, then the above items should be blank.

Frameworks, Boundaries and Decision-Making Authority:

(Define the nature of policy/procedure/instruction constraints and the nature of reporting relationships with line manager as well as any relevant sign-off authorities)

1. Own Decisions (Types of decisions the incumbent can make)
   1. Review & Approve IT development Request

2. Types of decisions referred to higher authority or decisions which are controlled by policy
   1. Contract /SLA Signing
   2. Proposals, Project Scope, Timelines, & UATs

3. The review of the work expected from this position
   1. Project Scopes
   2. Project Timelines
   3. Change Request
   4. Supplier Proposals
   5. Service Delivery SLA
4. What position(s) gives any further specific (formal) advice or guidance to this position
   1. IT Stakeholders (Application, Security, and Infrastructure Team)
   2. Business Stakeholders
   3. Service Manager
   4. Enterprise Architect

4. Communication and Working Relationships

(Describe the purpose and nature of the main internal and external contacts, excluding line manager and direct reports, which are necessary to perform the job)

1. Main internal stakeholders:
   1. Business Managers
   2. Application and Infrastructure Teams
   3. Security / InfoSec team
   4. Internal Audit
2. Main external stakeholders:
   1. Industry Experts
   2. ICT Suppliers

5. Key Challenges

(Briefly describe the most difficult and complex aspects, the main challenges of the Job and/or other significant features not covered elsewhere.)

1. Understanding the customer expectation on the project milestone to schedule the time for each milestone.
2. Adhering to the deadline of the project and delegating the task in well advance to cover up with the milestones.
3. Mismatch of project estimate with respect to the real-time cost of the project
4. Handling the unexpected attrition rate involved in the project.
5. Building good relationships with team members during time-bound activities.
6. Unrealistic expectations of the stakeholder in accomplishing the project.
7. Regular tracking of all identified risks until its closure.

Knowledge, Skills & Abilities, Experience [KSAE] required

(Describe the minimum level of Knowledge, Years of experience and Must-Have Leadership and Technical/Functional skills)

Skills / Abilities & Key Knowledge Areas

6. Experience & Education (& Technical Qualifications if applicable) 

* also mention any license, registration, or certification specifically required to achieve the outputs expected from this job