Area Sales Manager - CA
PK
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Position Title: Area Sales Manager – CA
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Reports to: Regional Sales Manager
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Department: CA Business - Sales
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Position: Permanent |
Location: Karachi |
Division: Commercial |
- Job Purpose
To maintain relationships at different levels of hierarchy with EPCL’s Chlor-Alkali customers, dealers, and authorized distributors through self and through supervision of a team of sales officers for the allocated area.
Focused sales and customer service activities are required to maintain sales of Caustic soda, Hydrochloric Acid, Sodium Hypochlorite & Hydrogen Peroxide across the dedicated area assigned in the market.
Achievement of given sales targets for each of EPCL’s Chlor-Alkali products.
Bridge the gap between external and internal stakeholders with the ultimate aim to ensure customer satisfaction and internal reporting.
Keep the Regional Sales Manager up to date on market intelligence, trends and customer wise data through information gathered from direct and SO’s contacts so that same can be conveyed/taken up with the Business Head CA / Chief Commercial Officer for timely decision making.
- Key Responsibilities
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Description |
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Supervise sales for Caustic Soda Liquid, Flakes, Hydrochloric Acid, Sodium Hypochlorite, identify gaps as per market dynamics for Areas responsible and report to RSM |
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Maintain high service levels for customer satisfaction for designated area |
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Identify new customers to improve sale and increase geographical presence in the Area allocated |
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Explore avenues of customer/trade association engagement |
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Assessment of customer/market demand as per information provided by SOs |
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Identify any special customer demands and convey to RSM to collectively devise plan of action to meet them consistently |
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Maintaining relations with customers’ higher and lower management on personalized basis through effective customer visit plans with SOs |
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Provide RSM consolidated market report from team of self and SOs on weekly basis |
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Funds recovery from customers |
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Following SOPs with regards to day to day business |
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Support organizational efforts in achieving digitization for process improvements |
- Knowledge, Skills & Abilities, Experience [KSAE] required
- Customer relationship management
- Good communication skills
- End to end operations management
- Marketing/sales (preferably B2B)
- General administration
- Critical thinking
- Decision making under pressure
- Experience & Education
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Professional Experience
2-3 years of relevant B2B sales experience |
Education & Technical Qualifications
Bachelors degree in Business / Marketing / BBA Valid driving license
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